There is strength in partnership: our promise to our partners
Regardless of whether it's a new building or the modernisation of a building, our partners want to save time during planning and installation, install safe and convenient systems and impress their customers with future-proof and durable building technology. To help you achieve these goals, we listen to you carefully, draw conclusions from your requirements and support you in realising your projects. Because at Viega we know that this is the only way to achieve long-term success: We are only successful if you are.
But what does that mean for you in concrete terms? We have four service promises for you that give you a head start every day: KNOWLEDGE PROVISION, SYSTEM SOLUTIONS, ADVICE AND RELIABILITY.
Feel free to put us to the test!
We want to support our partners in their daily work and their individual challenges. Being there when you need help: whether with service, advice, installation or training.
Scott James (Managing Director), Viega UK
We offer you system solutions for all challenges,...
- ... because we don't just have 17,000 individual products in our portfolio, but rather solutions that can be combined with each other and thus enable flexible and barrier-free installation.
- ... because we have a wide product range of special components, for example over 800 different Profipress components alone, which help you quickly and pragmatically during assembly.
- ... because we supply all standard materials as well as connectors with SC-Contur, which makes leaks visible.
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You can rely on our advice,...
- ... because our office and field service and technical consulting answer all your enquiries personally.
- ... because all our employees in service and sales have (specialised) training and work experience and know what they are talking about.
- ... because we have subject matter experts with in-depth expertise who provide support in areas such as drinking water hygiene or building planning.
Our experts are there for you in person.
Talking to our partners on an equal footing is only possible if we know what we are talking about. If we know the challenges of the industry. If we can help you with practical tips. This is why our contact persons in service and sales have sound (specialised) training and work experience. We therefore advise in a practical manner and in partnership. Whether you need support with urgent questions or long-term advice, our experts are there for you exactly when you need us.
We impart knowledge that helps everyone...
- ...because all our systems are also used in conjunction with renewable energies. Megapress S and Profipress S, for example, are predestined for district heating and solar thermal energy.
- ...because we are prepared for the technologies, work processes and planning methods of the future – not least thanks to Viega World, which we planned and built according to BIM and which is already considered one of the most sustainable and intelligent seminar buildings in the industry.
- ...by imparting knowledge and skills in our 23 seminar centres worldwide.
We make no secret of our knowledge.
Quite the opposite. At Viega, we have 23 seminar centres around the world. From India to Italy, from Germany to the United States. In Viega World in Germany alone, we organise more than 1,000 seminars per year for more than 15,000 participants.
Whether you are a specialist tradesperson or a specialist planner, a master craftsperson or a trainee – we tailor our seminars to the needs of our partners and provide them with the knowledge that will help them in their day-to-day work. The content is correspondingly varied and the seminar location is unique. At Viega World, our new training centre in Germany, we make knowledge about building and installation technology tangible.
For 125 years, we have stood for reliability,...
- ... because we think in terms of generations, not quarters, and want long-term success for our partners.
- ... because we have been a family business for 125 years and will continue to be so in the future.
- ... because we are independent of investors and banks and only invest what we have previously generated.
- ... because we develop solutions that we put through their paces and only offer them to you if we are convinced that they fulfil the highest quality standards .
"At Viega, we are driven by our customers' success. As a family-owned company with a long-term vision, we work closely with our partners to provide innovative solutions backed by expert service and personal support. From project planning to implementation, we ensure reliability, efficiency, and sustainability every step of the way. We will always remain committed to providing the best, most sustainable solutions with outstanding customer service in the industry."
Anna Viegener and Walter Viegener (Chairpersons of the Shareholders' Committee), Viega Holding GmbH & Co KG
This is what our partners say.
Until 2017 we traditionally soldered on site, and decided to make the jump to Viega. The benefits of using Viega is the speed, they look great and the peace of mind that you're not going to have any future problems. To any installer that's hesitant to make the switch to Viega, I say do it. The time savings you're going to make on your projects, the profitability of your projects, it's a no-brainer for me.
Craig Forder (Managing Director), Heat Different
As a business, we want to install equipment that is going to last the test of time. Over the years with other manufacturers we've seen set failure rates which we haven't experienced with Viega. If you're hesitant of switching over to Viega, I say give it a try. The stock availability, the tooling, the training, and the support from Viega has been second to none and we haven't looked back.
James Ashton (Operations Manager), Able Pumbing
Coming from an installation background as a pipefitter, when you feel something, you get a good gauge for quality, and as soon as you touch a Viega Profipress or Megapress fitting, you just know how good it is and you can tell the quality behind it and the way it's been manufactured. You don't get much more complex projects than a hospital project and if we're using Viega in projects like that, then there's no reason why you can't use it anywhere else.
Lewis Cole (Mechanical Project Manager), Campbell West
